MINI Roadside Assistance helps you out if you get into motoring difficulties in the UK, Republic of Ireland and Continental Europe. It can be purchased either on its own or in conjunction with MINI Insured Warranty.
MINI Roadside Assistance has been designed to provide assistance for MINI drivers in the event of motoring complications. You and your MINI are covered whether you are at home, on the road in the United Kingdom or travelling in the Republic of Ireland and most of Continental Europe.
In the event that you require assistance, MINI Roadside Assistance will arrange support for you utilising an extensive network of Roadside Assistance centres, manned 24 hours a day, 365 days a year, by experienced multi-lingual staff. With a range of comprehensive benefits such as a hire car* and vehicle redelivery*, you can rest assured that MINI Roadside Assistance will take care of you and your MINI.
MINI Roadside Assistance can either be purchased on its own or with a MINI Insured Warranty. If you choose not to include MINI Roadside Assistance with your MINI Insured Warranty, you will still be provided with UK roadside recovery to your nearest MINI Centre.
We’re going back to basics with our new MINI Roadside Assistance Essential, which offers you roadside assistance or recovery that covers your MINI at home, on the road in the United Kingdom or the Republic of Ireland only.
MINI Roadside Assistance Essential cannot be purchased alongside a MINI Insured Warranty.
To get a quote, you will need your vehicle registration number and the exact current mileage of your car. If you were sent a reminder letter you also will require the PIN and login name detailed on it. The service history of your car will be required by the repairing Retailer in the event of a claim. The service history should be supported by corresponding VAT invoices from the servicing or repairing MINI Centre.
Alternatively, call 0345 641 9721 for more information or to purchase your policy. Lines are open Monday to Friday, 8am - 6pm and Saturday, 9am - 1pm, excluding public holidays. Terms, conditions and exclusions apply.
* Please see policy handbook for terms and conditions.
- Unlimited number of assistances in the event of emergency on the road, at home or elsewhere.
- Coverage anywhere in the UK and Republic of Ireland.
- Coverage when travelling in most of Continental Europe.
- Onward travel or return to your home or overnight accommodation for you and your passengers when your vehicle cannot be repaired within 4 hours.
- Car hire if possible when your vehicle cannot be repaired within 4 hours.
- Vehicle redelivery to your home address where your vehicle was not recovered to your local MINI Centre.
- MINI Roadside Assistance can be purchased on its own or in conjunction with MINI Insured Warranty.
Terms and Conditions apply.
- Unlimited number of assistances in the event of emergency on the road or at home.
- Recovery to the nearest MINI Centre.
- Coverage anywhere in the UK and Republic of Ireland.
- Available for vehicles up to 10 years old with a mileage of less than 100,000 miles.
Wherever possible, we will endeavor to arrange assistance by a dedicated MINI Customer Service Vehicle. If the problem cannot be resolved and your MINI is immobilised we will arrange for recovery to the nearest Authorised MINI Centre or MINI Approved Bodyshop (or to the one nearest your home address).
If the vehicle cannot be repaired by the MINI Team at the MINI Centre within four hours, we can provide a replacement vehicle for up to 2 working days or arrange onward mobility. Alternatively, we will arrange hotel accommodation if this is the most convenient solution.
Once your MINI is repaired we will arrange for it to be redelivered back to you. For assistance required within Continental Europe we will repatriate you and your vehicle if the vehicle cannot be repaired before the end of your planned return date.
If your MINI needs to be stored following recovery by MINI Roadside Assistance, we will pay for the cost of storage up to a maximum of £50 in the UK or £100 in Europe.
If repairs to your MINI cannot be completed within four hours we will, wherever possible, pay for you and your passengers to continue your journey or return home.
If you break down more than 50 miles from your home address, and an overnight stay is a more practical option, we will pay for bed and breakfast accommodation. You are entitled to up to £100 per person within the UK (£150 in Greater London).
If you are travelling in Europe and your car repairs require you to stay overnight, we will pay the costs of hotel accommodation for up to four days.
If MINI Roadside Assistance cannot repair your vehicle within four hours we will, whenever possible, organise and pay for a replacement vehicle for up to two days (or two weeks in Europe, then three days upon your return to the UK).
The rental provider will need to see your valid driving licence and you will be asked for a deposit to cover petrol charges and any additional days hire.
Providing your MINI has been recovered by MINI Roadside Assistance to a MINI Centre or MINI Approved Bodyshop (other than your local Authorised MINI Centre or MINI Approved Bodyshop) we will arrange for it to be returned to your home address in the UK.
Alternatively, if you wish to collect your vehicle personally, we will pay the appropriate costs to enable you to do so.
If your vehicle is repatriated from Europe, we will organise and pay for it to be returned to the Authorised MINI Centre or MINI Approved Bodyshop nearest to your home address in the UK. If you then wish to collect your vehicle personally, we will arrange and pay the costs for you.
In the event of a glass breakage in the UK, we can contact an Authorised MINI Centre, MINI Approved Bodyshop or MINI glass supplier on your behalf to arrange replacement.
Alternatively, if a repair cannot be dealt with at your location, we can arrange to have your vehicle stored securely until the necessary parts are available for repair.
Please note: other MINI Roadside Assistance benefits do not apply to glass breakage, and that you will be liable for the cost of the repair or replacement
Wherever possible, we will arrange assistance by a dedicated MINI Customer Service Vehicle. If the problem cannot be resolved and the vehicle is immobilised we will arrange for recovery to the nearest Authorised MINI Centre or MINI Approved Bodyshop in the UK or Republic of Ireland.
The maximum permitted age or mileage of your vehicle when buying MINI Roadside Assistance Essential is under 10 years old, 100,000 miles.